678 bd's commitment to responsible gaming
Entertainment is only enjoyable when it stays within control. 678 bd believes every player has the right to set their own limits, and to that end we provide practical tools and support.
Gaming should not become a burden
Online betting and casino games are an enjoyable leisure activity for many people. But for some, it can get out of control and create financial and mental stress. 678 bd always wants every member to play in a healthy and informed way.
Our terms and conditions clearly state that the platform is for entertainment purposes only and should not be used as a tool to solve financial problems. Winnings from gambling are not guaranteed — there is always a chance of losing on every bet.
If questions arise about your own playing habits, or someone close to you is concerned, contact 678 bd's 24/7 live chat or email support. Our support team is ready to help in both Bengali and English.
Self-limit tools
The tools below can be activated by logging in to 678 bd and contacting support. They help players stay within limits of their own choosing.
Set deposit limits
Set a maximum amount for daily, weekly or monthly deposits. Once a limit is set it takes effect immediately; increases take effect after 7 days.
Session time limit
Decide in advance how long you will play in a single session. When the set time is up, the account will be logged out automatically.
Temporary break (cooling-off)
Take a break from your account for anywhere from 1 day to 6 weeks. During the break, no bets or deposits can be made.
Self-exclusion
If you feel you need a long break, close your account completely for 3 months to 5 years. Reactivation is not possible during this period.
Loss limit
Cap the maximum amount you can lose in a given period. Once the limit is reached, betting will stop automatically.
Bet limit
Set a maximum amount for a single bet so you do not place larger bets on impulse. This limit takes effect immediately.
Warning signs of a problem
If the signs below appear, it means playing habits are going out of control. If you notice these in yourself or someone you know, seek help promptly.
Spending beyond your means
Betting using money from everyday essentials or savings.
Chasing losses
Placing more bets to recover losses after losing, and continuing to lose as a result.
Losing track of time
Spending so much time on betting that work, family or sleep is being affected.
Hiding your activity
Concealing your betting from family or friends, or lying about it.
Emotional restlessness
Feeling uncomfortable or irritable when not betting, and viewing betting as a way to relieve stress.
Debt burden
A tendency to borrow money for betting or to sell valuables.
Where to find support
Acknowledging a problem and asking for help is a sign of strength. Beyond 678 bd's support, family and professional counsellors can play an important role.
678 bd live chat
Talk in Bengali 24 hours a day, 7 days a week. Setting self-limits, taking a break from your account, or self-exclusion — all requests can be made through live chat.
Email support
Write the details and send by email — our team responds in both Bengali and English. The email address can be found on the site's About Us page.
Family and close ones
Talk to a trusted family member or friend. Support from someone close can often work faster than professional help.
Professional counselling
Get counselling from a mental health professional or behaviour specialist. Trained counsellors for mental health matters in Bangladesh are available at both government and private hospitals.
Health and social services
Contact government mental health service centres and the Department of Social Services. Specialist treatment for addiction and behavioural problems is available.
What 678 bd ensures
Under our privacy policy, your personal information is kept secure and responsible gaming requests are given the highest priority.
- Persons under 21 are not permitted to open an account
- Self-exclusion requests are acted on without delay
- Reducing deposit and loss limits is immediate; increases take effect after 7 days
- Accounts are reviewed when suspicious activity is detected
- Betting history and transaction details are always available for review
- All support team members are trained in responsible gaming
- Betting is not a guaranteed source of income — this message is communicated clearly throughout
A few simple rules
Decide how much you will spend each day or each session before you start, and stick to that limit.
It is better not to try to recover lost money quickly. Taking a break in that situation is the right decision.
Only bet with money that, if lost, will not cause problems in your daily life.
Think of betting as entertainment — like watching a film or playing a sport — not as a source of income.